Tru Solutions Moving LLC

Lousy, horrible no good very bad. Movers dumped everything into boxes like plants at the bottom of a large box of clothes. dishes wrapped in our own towels. Table legs missing. Told anything disassemble would be put back together: was not. Electronics and remotes missing or in different box. Many broken dishes, many broken chairs, nothing labelled. Near end of unload they just got in their truck and left when we were not looking. DO NOT USE – ABSOLUTELY TERRIBLE.

I used this moving company because I’m retired and too old to move heavy antique furniture. All my furniture was picked up and carefully packed. I was happy about that and expected my delivery in a few days. one month a budget but rent a truck shows up at my new home with one person to deliver my furniture. The truck was full so my mattress was strapped to the back of the truck. He EXPECTED my help to move everything. Allot of my furniture was damaged as he alone attempted to empty the rental truck. Towards the end he became upset and stated ” come on, I got to go “.He showed up at 4 pm and now it is dark and starting to rain. Several pieces for antique furniture suffered damage. This Company is a Fraud. Unacceptable. Please beware!!Poor experience. TOTAL SCAM. HORRIBLE PEOPLE.

We downsized from a large house to an assisted living community. smaller one! All of True Solutions Moving LLC employees were helpful and pleasant to work with. We’ve done a lot of moving about, but this one was the biggest. I would suggest this company without any reservations.

“What I order 3 hours of work for 4 men with equipment (hand truck) and boxes to pack my tv’s and appliances into a pod to move across country they were schedule to arrive between 930-10 am. What I got the packers did not arrive until around 1 pm and when my wife kept calling to find out where they were at the operators were surprised that they were not there. When they finally did arrive 3 hours late they showed up with 3 men and no equipment or boxes. They were told they were unpacking and not loading. Fine my wife calls and the individual she talked too is rude and unhelpful and offers to send another crew out tomorrow which we cant do because moving across country. So great off to Lowes I go to buy a hand truck and some boxes for T.V’s. less than 2 hours later the movers are sitting in their car in our driveway with nothing else to do or so they say. We spent another hour finishing loading the pod. They destroyed the trim in one of my rooms and were late and unprepared for the job we had for them. Great no issue if they had charged us correctly. They charged us the full rate they quoted us for 4 men and equipment and when my wife called they did not answer and she left a message. 2 days later I have to call 4 times to finally speak to someone and apparently they only overcharged us 100 dollars. 4 men, equipment, boxes for 3 hours 725 dollars. 3 men, 3 hours late and totally unprepared to move my stuff for less than 2 hours 625 dollars factor in the equipment I had to buy for them to do the job and it’s the same price as above. I am having to go through my credit card company to fight this fraud of a company. Do your self a favor and go somewhere else

Arrived over an hour late. No apologies. Driver was terribly rude and uncooperative. We asked if he could park in our driveway has requested by our HOA. He refused. Then on our way to our new place they stopped without notice and we had to pull over and wait on the side of the road while they went to do the groceries and casually walked back eating as we waiting for them. But….their packing skills are exceptional. They were fast and efficient. Putting aside the tardiness and rude behavior, these boys know what they are doing when it comes to packing.

These people took my deposit and did not give it back after not following up with the contract date. They did NOTHING but take my money and said they would help me. When? It’s been more than 2 weeks since my move out. Total scam. Watch out for Susan from “customer service” and Anthony “sales”. They said they would give me a partial refund, why partial when the contract was not followed by THEM. Total disappointment and a total fraud.