Transit Moving Systems

crew were amazing!!!! They were on time and took very good care of not only our stuff but the home as well. Efficient and very personable. Best moving experience ever!!!! Thank you gentlemen.

We had to do a quick move to get my dad out of the hospital and into assisted living from his independent living apartment. Transit Moving Systems literally responded the same day and sent ALONSO and his partner over. They were kind, excellent , careful and efficient in packing, moving and unpacking and set up all in same day. I highly recommend this company and crew! Couldn’t have been better!

Transit Moving Systems got our items from point A to point B, but otherwise the entire process was disappointing – 1. We paid much more than the original estimate: the company gives you an original estimate based on an inventory of furniture. We removed several large items of furniture from the move but still ended up paying more because the company charges you on cubic feet of volume, which they keep intentionally low in the estimate 2. Items left behind and no walkthrough: The moving crew arrived late, finished late, and was in such a rush by the end that they left a car’s worth of items behind that we then had to manage 3. Terrible communication and customer service: We interacted with four distinct individuals throughout the move. It was never clear who was in charge and who would take ownership. Their team did not communicate internally, so we would share information with one when they called, which would then be news to another a week later. And despite persistent complaints, they never made an effort to resolve issues they created. Instead, most conversations resulted in them threatening increased fees because of the nebulous contract they forced us to sign 4. Items arrived almost a week late: There is no effort whatsoever to meet your intended delivery date. Our items arrived almost a week late, and only after persistent nudging on our part and communicating directly with the driver (who is a contractor). This makes planning very difficult. We secured a parking permit for the moving truck from the city for the specific delivery date we intended (at the instruction of Transit Moving), only to then be told by Transit Moving they would not meet that date, so we lost $300+. 5. Hidden shuttling fees: They present a ‘shuttling fee’ of $1/cubic foot as a potential in the estimate, but really they are counting on it. Despite not advertising this, they perform cross country moves in a semi truck regardless of how many things you have, so they always plan to charge you the shuttling fee. 6. Broken items: Several items arrived broken, scuffed, or otherwise damaged. To top it off, now one of their employees has reached out personally asking for money to bail him out of a personal crisis. I strongly advise finding a different moving company!!

The price was very fair and they were very upfront about the cost, there was no surprises. Austin and Austyn were incredible! They showed up on time, were very respectful, gentle with my belongings and fast and efficient at the same time. They made moving day so much easier. My move required an extra trip back for another load and they were very upfront and honest on the price and fair! I would recommend them every day and they were worth every penny. If we ever move again I will definitely be using these guys. If you are on the edge or unsure about hiring a moving company, hire this company! Worth every penny!

They did a GREAT job. I was able to schedule my move easily and rates are reasonable. The guys showed up on time and got to work. They were very careful and even had to remove a door to get a piece in. They were friendly and respectful. I would definitely recommend them.

This was my second time using Transit Moving Systems and I am definitely going to use them again for my next move. Yuri and his crew were everything you would want in movers: quick, courteous, careful, and professional. Saved me tons of time and backache. Very much recommend.