Choose Charter Van Lines If you’re looking for a long distance relocation provider. From full-service to auto transport moving, our team of experts offer a variety of services to help you reach your new destination or store your belongings.
Choose Charter Van Lines If you’re looking for a long distance relocation provider. From full-service to auto transport moving, our team of experts offer a variety of services to help you reach your new destination or store your belongings.
The move was so meticulous. They measured doorways and hallways before attempting to move any furniture, ensuring nothing got scratched or bumped. They had these little corner protectors for the walls, and they padded the floor to avoid scuffs. The entire move was executed with such precision that my new place looked like a showroom when they were done. Not a scratch, not a dent, not a single item misplaced.
In case I ever plan to relocate again, I would hire their movers again in a heartbeat. My recent experience surpassed all my expectations. They were efficient and delivered 30 boxes of my belongings promptly. I loved the quick service!
Dennis helped me move out of my house, store my belongings, and then move into a new location. He was very organized and efficient, creating a detailed inventory and labeling system for my items. He also arranged for a secure and affordable storage unit for me and delivered my items there safely. When I found a new place, he helped me move in and unpack, arranging my furniture, such as my sofa, coffee table, and desk, in the best way possible.
James, Michael and Garfield were awesome. They helped me out when I was in a tight spot and had to move out of my old apartment ASAP. They came right away and packed up all my stuff, including my clothes, books, and guitar. They were super helpful and cool, and I really appreciated their service.
WHATEVER YOU DO – DO NOT USE THIS COMPANY! THEY WILL GIVE YOU A LOW QUOTE AND WHEN THEY COME AND PICK UP YOUR STUFF THEY WILL ALMOST DOUBLE THE AMOUNT. IF YOU DO NOT PAY IT THEY WILL NOT PICK UP YOUR STUFF. ONCE THEY HAVE YOUR STUFF, THEY WILL REFUSE TO TELL YOU WHERE YOUR STUFF IS BEING KEPT OR THEY WILL GIVE YOU ADDRESSESS THAT DO NOT EXIST. THEY WILL NOT COMMUNICATE WITH YOU OR THE BROKER UNLESS YOU CONSTANTLY CALL THEM, AND THEN THEY WILL LIE TO YOU AND TELL YOU IT HAS BEEN SHIPPED WHEN IT HAS NOT. WHEN YOU GIVE THEM A DELIVERY DATE, THEY WILL TELL YOU THEY HAVE 21 BUSINESS DAYS AFTER THAT DATE TO DELIVER IT TO YOU. THEY WILL BROKER YOUR MOVE OUT TO SEVERAL PEOPLE AND NO ONE WILL OWN UP TO ANYTHING. WHEN YOUR DELIVERY IS FINALLY MADE AND YOU ARE MISSING ITEMS AND HAVE DAMAGE, YOU WILL PUT IN A CLAIM AND THEY WILL NEVER CONTACT YOU AGAIN. DO YOURSELF A FAVOR AND MOVE YOURSELF!!
er, outsourcing my household move to StreamLine and my vehicle transport to an unknown private company without notifying me. Their lack of communication could have caused significant confusion and frustration. Charter Van Lines created two documents: one for my household items and another for my vehicle. I indicated in both that I would only be available until August 20th. Despite this, they failed to coordinate between the two services, leaving me in a ridiculous situation where they expected me to be available for my car after the 20th, which directly contradicted the information in the documents. This oversight shows a complete lack of attention to detail. Charter Van Lines contacted me at the last minute on a Sunday with minimal payment options for my household items. Thankfully, the driver accepted a Walmart money order, but this was the only smooth part. I had already paid $200 upfront but still needed to receive communication regarding my vehicle. After learning their truck had broken down, I had to scramble to book another company. Only after I secured a new service did a different driver show up unannounced, forcing me to cancel the backup plan. Despite clearly stating I would not be available after August 20th, Charter Van Lines ignored this crucial information and even accused me of lying. Because of their incompetence, I had to rely on friends to receive my car. On top of that, my household goods were delayed, and Charter Van Lines tried to justify it with their 10-day delivery window. However, the company handling the actual move, StreamLine, was professional and helpful, unlike the unprofessional behavior of Charter Van Lines. Charter Van Lines is unreliable, deceptive, and fails miserably at communication. They pass work to third-party companies without informing customers and then try to cover it up. Their reviews appear suspiciously polarized, with primarily 5-star and 1-star ratings, raising questions about their authenticity. If you’re looking for a reliable moving service, avoid Charter Van Lines at all costs.